Shipping & Returns
Shipping your package
Parcels are usually shipped within 2 days after receipt of payment. They are shipped via DHL with a tracking number and delivered without signature. Packages can also be shipped via DHL Express and delivered against signature. Please contact us before choosing this method of delivery, as it incurs additional costs. Whatever the chosen delivery method, we send you a link to track your package online.
Shipping costs include preparation and packaging costs as well as postage. The preparation costs are fixed, while the transport costs vary according to the total weight of the package. We recommend that you group all your articles in one order. We can not combine two orders placed separately and shipping charges apply to each. Your package is shipped at your own risk, but special attention is paid to fragile items. It takes 10 to 15 days to be delivered from the shipment.
Order cancellations are not possible.
The dimensions of the boxes are appropriate and your items are properly protected.